99bd Privacy Policy — Your Information Fully Secured

99bd is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe personal privacy is a fundamental right. From the moment you create your account to every gaming session, protecting your data is our top priority.

In this privacy policy, "99bd", "we", and "our" refer to the 99bd platform and its operating entity. "You" or "user" refers to any member or visitor of 99bd.

99bd collects only the information needed to provide its services. We do not gather excessive or unnecessary data. The types of information we collect are detailed below:

99bd uses your information only for specific, legitimate purposes. Your data will never be used for anything beyond those purposes without your consent. The primary purposes are:

• Account Management: Completing the registration process, ensuring login security, and providing account-related services.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• KYC Verification: Verifying your identity and age, and preventing money laundering.
• Customer Support: Resolving your complaints and questions promptly.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Service Improvement: Analytics are conducted to improve the overall user experience.
• Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.
• Promotional Communications: Sending you offers and promotions with your consent.

99bd uses cookies and similar tracking technologies on the website. Cookies are small text files stored in your browser. They help improve your experience and ensure the site functions properly.

We use three main types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
• Performance Cookies: Analytics data is collected to understand which pages are visited most and where issues occur.
• Functional Cookies: Remembering your language preference, theme, and other settings.

99bd does not sell, rent, or commercially exchange your personal information. In certain circumstances, limited data may be shared with trusted partners:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Game Providers: Our licensed game providers receive limited session data.
• Technology Partners: Trusted technology service providers that support platform operations.
• Legal Authorities: Data may be disclosed in response to a court order or request from a regulatory authority.
• Fraud Prevention: Limited data is shared with specialist firms to ensure platform security.

99bd does not retain your data longer than necessary. Retention periods depend on the type of information and the purpose it was collected for:

• Account Information: For the duration the account is active, and a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Up to 2 years after the issue is resolved.
• Log & Usage Data: Automatically deleted after a maximum of 1 year.
• Cookie Data: At the end of a session or after a set period, depending on the cookie type.

99bd applies industry-leading technical standards to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and important transactions.
• Firewall & DDoS Protection: Full protection against server attacks.
• Regular Security Audits: Regular penetration testing conducted by independent experts.
• Encrypted Database: All stored data is held in encrypted form.
• Access Control: Only authorized personnel may access specific data.
• Backup System: Regular backups are performed to prevent data loss.

As a 99bd member, you have several important rights regarding your personal data. We respect these rights and are here to help you exercise them:

99bd is strictly not for anyone under 18 years of age. We do not knowingly collect information from minors. Age verification is carried out during the registration process.

If we discover that a minor has registered an account on our platform, the account will be closed immediately and all associated data will be permanently deleted.

99bd reserves the right to update this privacy policy when necessary. If significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change accordingly.
• You will be notified before any significant changes take effect.

Continued use of the platform after an update is considered acceptance of the revised policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We take all matters seriously and aim to respond promptly.

• Email: [email protected]
• Support: 24/7 support available via live chat.
• Response Time: Typically within 24-72 hours.