99bd Terms and Conditions — for use of the platform Full Guide

99bd is an online gaming and Sports Betting platform providing entertainment services for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 99bd and its members ("you" or "user").

By accessing the 99bd platform — through the website, mobile site, or any other channel — you automatically agree to abide by these Terms and Conditions. Please read them carefully before using our services.

To become a 99bd member, you must complete the registration process and provide accurate, complete, and up-to-date personal information. 99bd reserves the right to close any account at any time if false or incomplete information is provided.

• Each individual may register only one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• It is your responsibility to keep your account password and login details completely confidential.
• Sharing or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact 99bd support immediately.
• A copy of your national ID card or passport may be requested for KYC (Know Your Customer) verification.

You must be at least 18 years old to use 99bd's services. Opening an account or playing while under 18 is strictly prohibited. 99bd is committed to protecting minors and enforces a zero-tolerance policy on this matter.

Age verification is carried out at registration. We may request supporting documents at any time if there is reason for doubt. If a user is identified as a minor, their account will be closed immediately and any deposited balance will be refunded.

Deposits at 99bd can be made via bKash, Nagad, Rocket, and bank transfer. Each payment method has its own minimum and maximum limits, which are listed on the promotions page.

• The minimum deposit amount is BDT 300; this may vary for certain promotions.
• Only payment methods registered in your own name may be used.
• Deposits made through a third party are not accepted and will be returned.
• Deposits are generally instant; if there is a delay, please contact support.
• No fees are charged on deposits; however, the payment gateway may apply its own charges.

Completing KYC verification is mandatory before withdrawing any winnings. Withdrawals will not be approved without it. To complete KYC, please submit a clear copy of your national ID card or passport.

• The minimum withdrawal amount is BDT 500.
• Withdrawals are generally processed within 24 hours; faster for members who have completed KYC.
• Withdrawals will be processed to the same payment method used for the deposit.
• Bonus balances cannot be withdrawn directly; wagering requirements must be met first.
• Suspicious transactions may trigger additional verification procedures.

99bd offers a range of bonuses including welcome bonuses, deposit bonuses, free bets, and cashback. Each bonus comes with its own terms and wagering requirements, which are detailed on the relevant promotions page.

• You are required to read the applicable terms in full before claiming any bonus.
• Bonuses cannot be withdrawn until the wagering requirements have been met.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in those bonuses being voided.
• 99bd reserves the right to investigate any account suspected of bonus abuse.
• Bonus offers may be modified or withdrawn at any time.
• Promotional offers apply to eligible members only.

The 99bd Sports Betting section covers cricket, football, kabaddi, and more. Always review your bet slip carefully before confirming, as bets cannot be changed once placed.

• Odds can change at any time; the odds at the moment of bet confirmation are final.
• If a match is cancelled or abandoned, the bet is voided and the stake is returned.
• In live betting, if a decision changes due to network delay, 99bd's decision is final.
• The cash-out feature, where available, is entirely optional to use.
• Match fixing or placing bets using insider information is strictly prohibited.

99bd's Live Casino and slots games are operated by internationally recognized third-party providers. Each game has its own rules, which are displayed when the game loads.

• All game outcomes are determined by certified RNG (Random Number Generator) technology.
• If a game is interrupted due to a technical error, the stake will be refunded.
• If a disconnection occurs during a game, the outcome will be determined by the server record.
• Exploiting any bug or glitch in the game software is strictly prohibited.

The following activities are strictly prohibited on the 99bd platform. Any violation will result in immediate account closure, and all balances may be forfeited.

• Money laundering or transactions involving illicit funds.
• Using bots, automated software, or any other hacking tools.
• Operating multiple accounts under the same identity.
• Stealing another member's account credentials or gaining unauthorized access to their account.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Placing bets through match fixing, insider information, or any other dishonest means.
• Disrespectful behavior toward customer service staff or other members.
• Creating deliberate betting patterns to abuse commissions or bonuses.

99bd reserves the right to temporarily suspend or permanently close any member's account. This action is only taken when there is reasonable cause.

• Violations of these terms may result in account closure without prior notice.
• Members may also request account closure themselves — please contact support.
• If a valid balance remains, members will have the opportunity to withdraw before their account is closed.
• In cases of fraud, all balances and winnings may be forfeited.

99bd believes gaming is a form of entertainment and should never be treated as a guaranteed source of income. We encourage all members to play responsibly.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Request a break ranging from 24 hours up to 30 days.
• Reality Check: You will receive session time reminders at regular intervals.
• Professional Support: If you feel you may have a gaming problem, please seek professional help.

99bd reserves the right to update these Terms and Conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

Continuing to use the platform after updated terms have been published means you accept the new terms. We recommend checking this page regularly. For any questions about our terms, please contact the support team.